• CheapFlightsFares

CheapFlightsFares

Overview

CheapFlightsFares has a rating of 4.7 stars from 21,589 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapFlightsFares most frequently mention great experience, good service, and easy process. CheapFlightsFares ranks 1st among Plane Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 96.1%
Positive
7,624
Neutral
194
Negative
112
See all photos

What reviewers want you to know

Positive highlights

  • Good deals and the booking process was quick and to the point.
  • It was easy peasy to book thru cheap flights fares web site

Critical highlights

  • They will lie to you and after give you very poor customer service.
  • It's really false advertising - making you pay for seat selection?
How would you rate CheapFlightsFares?
Top Positive Review

“(1) Do you really have to require a title for all passengers...”

Jason E.
2/25/24

(1) Do you really have to require a title for all passengers? (2) Shouldn't there be choices other than Mr, Mrs, Miss? Especially for people who don't want to disclose a gender or marital status? (3) If you're going to require this question, then the Edit button to add a title should work... nothing would pop up even after I turned off the popup blocker and reloaded.

Top Critical Review

“India scam”

Jeff M.
3/12/24

Charges upon order. Contacts later to say the tickets are not available at that price. Will refund in 3 to 4 billing cycles. What?! Don't charge me if you do not have the tickets! So we paid an extra $400 for the same tickets so we would not have two charges on our credit card. Even then they kept asking to change the destination! Offered to give us back their commission and two $50 vouchers. Commission amount dropped during the conversation! Typical India scam. Make you fear something in order to get you to pay more!

Reviews (21,589)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking process (64) web site (36) service thanks (33) booking experience (29) customer service (142) seat selection (41)
Thumbnail of user andresg200
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Quick, easy to use, and most importantly great prices. At this point I'm a cautious optimist, but I'm hopeful.

Thumbnail of user jasone1019
1 review
0 helpful votes
February 25th, 2024
Verified purchase

(1) Do you really have to require a title for all passengers?
(2) Shouldn't there be choices other than Mr, Mrs, Miss? Especially for people who don't want to disclose a gender or marital status?
(3) If you're going to require this question, then the Edit button to add a title should work... nothing would pop up even after I turned off the popup blocker and reloaded.

Thumbnail of user marjoriea123
1 review
0 helpful votes
January 22nd, 2024
Verified purchase

Thank you for cheap tickets my dad and I are moving to warmer country. Yay God Bless you

Thumbnail of user carlab677
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

I called to select seats and had a wonderful conversation with Sammy! He advised me on the best flight, with a minimal extra charge. He ensured that special accommodations are available for my uncle and got us great seats! Thank you Sammy!

Thumbnail of user waynem1177
1 review
0 helpful votes
April 20th, 2024
Verified purchase

Lauren was very helpful and help us with our situation. I appreciated what she did for us.

Thumbnail of user cared4
O.R.M. T. – CheapFlightsFares Rep

Dear Wayne,

Thanks for sharing your feedback and bringing this issue to our attention. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime.

Regards,
Cheapflightsfares.com

Thumbnail of user norac181
1 review
0 helpful votes
March 15th, 2024
Verified purchase

I needed a wheelchair to get to all the areas in the airports and I couldn't find the place to request it so the cheap flight airfares personnel called me backed,assisted me to get my wheel chair! That's the best help I've received in a long time. It took less than 10 minutes for them to respond and with a live person to my email! Awesome service!

Thumbnail of user cared4
O.R.M. T. – CheapFlightsFares Rep

Dear Nora,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Cheapflightsfares.com

Thumbnail of user ethies
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Great. Simple. Only thing unclear about if choosing seat was optional or not as I was unable to go back.

Thumbnail of user amandac2729
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Being a first time user, I needed help in accessing my flight info and making changes. Calling customer service was quick and easy. Surprised at how responsive and attentive they were along with being pleasant and polite.

Thumbnail of user seanm1975
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Straight forward and simple without any hidden fees and up charge gimmicks. Thank you so much for not being crooks. You honor me!

Thumbnail of user cherylb1963
3 reviews
3 helpful votes
January 6th, 2024
Verified purchase

So far so good. I haven't flown in a long time so I'm but a bit nervous on what to do. It the booking process was fairly easy.

Thumbnail of user janetv891
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

I love shopping on cheap flights! It is very user friendly and the deals are amazing!

Thumbnail of user cared4
O.R.M. T. – CheapFlightsFares Rep

Dear Janet,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Cheapflightsfares.com

Thumbnail of user lav26
1 review
0 helpful votes
February 15th, 2024
Verified purchase

This is my first time and moment to use this site. Not sure how it will turn out, so I'd suggest asking after my trip. Just in case there are any issues

Thumbnail of user tanishae10
1 review
0 helpful votes
January 28th, 2024
Verified purchase
• Updated review

I've booked several flights through cheap flights. It always has the best prices. I receive text alerts for great deals. Easy and convenient for last minute flights

I like the pricing of the flights, when there is a...
July 25th, 2023
Verified purchase
• Previous review

I like the pricing of the flights, when there is a price drop is automatically credits my account. This site has by far the lowest flight rates

Thumbnail of user michaelm13721
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Your site had one of the best deals. Booking was easy. Didn't see a way to change a flight, just the refundable.

Thumbnail of user jeffm2475
1 review
0 helpful votes
March 12th, 2024

Charges upon order. Contacts later to say the tickets are not available at that price. Will refund in 3 to 4 billing cycles. What?! Don't charge me if you do not have the tickets! So we paid an extra $400 for the same tickets so we would not have two charges on our credit card. Even then they kept asking to change the destination! Offered to give us back their commission and two $50 vouchers. Commission amount dropped during the conversation!
Typical India scam. Make you fear something in order to get you to pay more!

Products used:
Airline Tickets

Service
Value
Thumbnail of user stephaniem3510
1 review
0 helpful votes
January 27th, 2024
Verified purchase

I don't fly often and I'm always nervous about buying airline tickets. So far this has been easy and not nerve wracking.

Thumbnail of user loyallw
2 reviews
0 helpful votes
January 12th, 2024
Verified purchase

I found fares in an emergency that I could not get help with when stranded out of country.

Thumbnail of user nail6
2 reviews
0 helpful votes
April 28th, 2024
Verified purchase

My us passport number has 9 digits, but I was requested to enter 10 digits.I had no choice and forced to add a zero in front of my passport number. I'm so worried that they won't let me checked in. Please make corrections for me.

Thumbnail of user jenniferc4935
1 review
0 helpful votes
April 6th, 2024
Verified purchase
• Updated review

This is my second flight and I was here to see my dad because he had to go to the hospital. He had emergency and so far the prognosis is better than we expected but not perfect and I had to be here for him and I'm an only child I have to take care of my family so I'm very grateful that I got a good flight at a good price and I recommend this to everybody I talk to.

Thumbnail of user cared4
O.R.M. T. – CheapFlightsFares Rep

Dear Jennifer,

Thank you for taking the time to share your experience with us.We're delighted to hear that you had a good experience with us. We strive to provide our customers with a memorable experience, and we're thrilled that we were able to achieve that for you. We appreciate your feedback and hope your father is fine now.

Regards,
CheapFlightsFares.com

I'm going to Florida because my dad needs emergency...
April 1st, 2024
Verified purchase
• Previous review

I'm going to Florida because my dad needs emergency surgery. It is last minute and you had a flight.

Thumbnail of user craigb1271
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Did the whole process and now told fare is "pending". However, a few hours later I received a call from "Marcellus" who handled the matter on the telephone. Thank you for the prompt attention!

Thumbnail of user lyndam429
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Saw teaser for $8 less on the site, minutes later it's gone. Then called since it said could be cheaper if you call, but way more. Booked online. Hoping no mishaps.

Thumbnail of user sherryb951
1 review
0 helpful votes
February 5th, 2024
Verified purchase

Too early to say. But nothing bad has happened yet but I've been surprised by airlines before

Thumbnail of user michellec3766
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

The site changes selected items on its own. Confusing! I have to call customer service tomorrow. Update: due to this review customer service called me! The representative was very helpful and respectful to my confusion. It was easily explained and I'm much relieved! Thank you M. Mitchell.

Thumbnail of user cared4
O.R.M. T. – CheapFlightsFares Rep

Dear Michelle,

Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime.

Regards,
Cheapflightsfares.com

Thumbnail of user theresag363
2 reviews
0 helpful votes
April 25th, 2024
Verified purchase

So far so good! Very simple and appreciate the straightforward Trip Cancellation Insurance option.

Thumbnail of user janep757
1 review
0 helpful votes
January 17th, 2024
Verified purchase

We tried to book directly through the airline for the same flight, but could not get through their payment app. This was great!

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From the business

At CheapFlightsFares, we are passionate about travel. We believe that journeys can be life-enriching and are happy to assist you in making your travel arrangements. From exotic beach destinations to places brimming with a rich cultural heritage, we help our customers find the perfect trip in absolutely any part of the world.

Traveling within a specific budget will almost always help you get the most out of your vacation. Having a deep understanding of all the factors of traveling, we are committed to our objective of making your travel dreams come true. Through our travel portal, you can search a wide array of flight, hotel, and rental car deals at prices that fit your budget.

We offer competitive prices on flight tickets, hotel rooms, and rental cars from some of the most trusted global brands. Our exciting deals are the perfect way to kick off your vacation without blowing your budget. Rest assured that along with price savings, you'll have access to the exceptional services we provide to you throughout the duration of your trip.

If you are tired of searching for the best fares, CheapFlightsFares is here to help you 24x7!

Company Representative

Thumbnail of user dishantk
Customer Care ..
Typically responds within 5 days

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4.7
21,589 reviews
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